Introducing our re-imagined digital check-in experience with a revamped look and feel and enhanced user experience. New style enhancements to the boarding pass viewer and support for adding multiple boarding passes to the WestJet app.
Helpful entry requirement notifications for international travelers, delivered 7 days prior to your upcoming trip.
Connect tab renamed as Inflight - access menus, entertainment, internet and information about your flight. Accessibility improvements on the Book and Help tabs including enhancements for TalkBack.
We've updated with a few small enhancements and bug fixes.
TuGo Travel Insurance COVID-19 coverage – see who’s eligible, what’s covered and how to contact TuGo from the Help tab. Enhanced accessibility for creating your account, sign-in and booking.
We’ve updated with a link to our onboard menu, added terminal information to your trip details and now show when and why your flight is delayed.
We've updated with a few small enhancements and bug fixes.
We’ve updated the navigation to focus on what’s important to our guests the most, including a refreshed BOOK tab and new HELP tab
• We've updated with a few small enhancements and bug fixes.
• We've updated with a few small enhancements and bug fixes.
• We've updated with a link to our Canadian Passenger rights page, enhanced the notifications to meet the regulatory requirements, added the ability to view Aircraft type on your bookings, and you can now pay for the held fares.
• We've updated with a few small enhancements and bug fixes.
We've personalized your experience. Everything once found in the Inspire tab can now be found in Explore and For You.
Search and save time. Our powerful new search tool will help you narrow down and "favourite" our newly crafted Destination pages. Now, the places you dream of going will only be a click away.
Sales and promotions can be found in the Inspire and Book tabs.
We've also done bug fixes and made minor enhancements to improve the App.
• We've updated with a few small enhancements and bug fixes.
•We've updated with a few small enhancements and bug fixes.
•We’ve changed our feedback form in the app so we can continue to listen to our guests.
•Few enhancements to provide our guests with a better experience on the mobile app.
•In this release, we’ve done a thorough cleaning and swept away those pesky bugs that caused the app to unexpectedly shut down.
•We have added new functionality for all tiers, including the newest: Platinum.
•You can now find any booking that contains flight + hotel under My Trips.
• Guests can now view and book flights in their country’s associated currency.
• Introducing new languages for the mobile app. We have been speaking English and French for a while, and it’s time for us to introduce new languages.
• Enjoy the luxury of our all new Business cabin, available exclusively on our 787 Dreamliner. Also, our same great Plus fare has been renamed to Premium.
Now you can chat 24/7 with our digital travel assistant, Juliet, on Facebook Messenger. Our chatbot will be able to give an immediate response to your general travel queries.
• We've resolved an issue relating to guests not being able to view their boarding pass after they have received it during check in.
• We have made enhancements to the app for security reasons. Guests operating on Android 5.0 and higher will continue to enjoy all features of the WestJet app. Guests operating on Android 4.4 and lower will only be able to access WestJet Connect, and will not have the ability to install a newer version. You will have to update to Android 5.0 to install upgraded app for full functionality.
• Want to book multi-city destinations? Guests can now book multiple destinations in the app with our new enhancement to the booking flow.
• We've made a few enhancements to inform guests about EU GDPR personal data protection regulations.
• Changing your trip just got better! Now with an improved experience you will be able to rebook your trip with new dates.
• We’ve listened to your feedback – select movies and TV shows on WestJet Connect will now have closed captioning.
• You can now easily choose your preferred audio in English or French on select movies and TV shows on WestJet Connect.
Now you can update or add your personal information, travel documents, and payment method to make booking and checking in easier.
• Please note, in our previous update we asked for permission that we did not require. This update fixes that, and we’re only committed to using permissions necessary to supporting the app.
• We’ve made enhanced security improvements to the latest version of the app.• Bugs belong outside, not in our app, so we’ve removed some of them.
• Travel plans change. Manage upcoming trips, update information, add or modify seats, or change flights.• From the Dream screen: View available companion vouchers, WestJet dollars and WestJet Rewards ID.• The How to connect section makes it easy for you to quickly connect when you’re on board an aircraft equipped with WestJet Connect.• And don’t worry; we know how much you don’t like bugs. So we’ve removed them.
• Thanks to your feedback, we’ve been able to find and crush a bug that may have caused your boarding pass to disappear.• Keep sending your feedback, as we’re always trying to improve the app, quickly share feedback directly within the app.
- Easily cancel previously booked trips in a few short steps right in the app.
- Sign up for WestJet Rewards directly in the app.- Redeem WestJet gift cards in app.- We’ve added booking directly into the app along with check in.
- Always improving our app, so you can enjoy the highest level of performance on board with WestJet Connect.- Constantly removing bugs, because no one likes bugs.- Reminding our guests to allow automatic updates to ensure that you always have the latest version of our app.
- A variety of improvements that make our app perform better, one update at a time.- A shiny new app icon. In a word: Exciting!- We even improved the WestJet Connect feature. We rid the system of a pesky little bug that was causing the media player to close unexpectedly.- Bugs belong outside, not in our app. So we removed several of them.
• Our calendar will now help you easily find low fares, and indicate when flights are sold out or unavailable• Added "recent airports" to the airport list, letting you quickly select the airports you travel to most often• Updated our feedback form since we love to hear from you. Let us know how we are doing so that we can continue to improve
WestJet Connect• On your next flight with WestJet Connect – enjoy a new design, making it easier to access entertainment or purchase internet• Pause a movie or TV show and resume watching from where you left off• Search for movies or TV shows by titleCheck in• Access your WestJet Rewards information, including travel and payment information making for a speedier check in
- We’re always working to improve the WestJet app, and sometimes – lately, for instance – that simply means making improvements to existing features, fixing the occasional bug and resolving the even less occasional unexpected shutdowns of the app.- To ensure that you can take advantage of the latest version of the WestJet app, we recommend turning on “automatic updates” for the app store
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